TPIN has successfully conducted a series of one on one meetings initiated by the Integrated Facility Management (IFM) and Human Resources (HR) departments. The purpose of this activity is to delve into the various issues faced by tenants through dedicated meetings with tenant managers.
These sessions are held every two months, providing an opportunity for tenant managers to interact directly with the TPIN team. During these meetings, they can share feedback and seek solutions for the challenges faced by their tenants. Through this approach, TPIN is committed to enhancing its services and providing greater satisfaction to its customers.
“Feedback from tenant managers is very important to us. By listening directly, we hope to find the right solutions to improve their experience,” said a representative from the IFM department.
This initiative is a strategic step in TPIN’s efforts to continuously improve service quality and build better relationships with tenants. By involving tenant managers, TPIN aims to gain a deeper understanding of the specific needs on the ground and develop more effective solutions.
With the establishment of these routine one on one meetings, TPIN strives to ensure effective and ongoing communication between management and tenants, while supporting the achievement of shared goals.
Editor : Taufik Hidayat